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Tag: Customer service

26 Oct 201623 Jun 2019

Vodafone’s £4.6m fine and how you can deal with pay-as-you-go problems

Vodafone was fined a record amount for its mistreatment of pay-as-you-go customers and poor customer service. What should you do if you think you’re being ripped off? Read the full article on BBC Newsbeat here.

Posted in BBC Newsbeat, Writing. Tagged Citizen's Advice, Consumer rights, Customer service, Mobile Phones, Ofcom, Phones, Telecoms, Vodafone.
3 Sep 201523 Jun 2019

Six Reasons Why Tipping Should Be Banned

Tipping had been on my mind for a while over the summer. I’d just spent a year in France before going on holiday to the USA, and one of the biggest differences I noticed was tipping culture. I went from a country where the most you would tip is a few coins in a restaurant, to […]

Posted in Impact, Writing. Tagged Customer service, Food, Restaurant, Tipping.
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